We want to explain how Veront International s.r.o. (“Veront”) identifies, prevents, manages and, where needed, discloses conflicts of interest. It is written for clients and prospective clients so that you can understand what we do, when you will hear from us, and what choices you have. It applies to all crypto-asset services we provide in the European Union and follows Regulation (EU) 2023/1114 on Markets in Crypto-assets (“MiCA”).
A conflict of interest exists when Veront or a connected person could benefit at your expense, when our interest in the outcome of a service differs from yours, when one client could be favoured over another, when we carry on the same business as a client, or when we receive a monetary or non-monetary benefit from someone other than the client in relation to the service. Conflicts can also arise between clients competing for the same scarce opportunity. We treat both types as in scope.
Prevention comes first. We design services so that sensitive information and decisions are separated where needed, access is limited to those who need it, and any staff who could be conflicted are reassigned away from your engagement. If a listing, placement, market-making, lending, staking or validator activity presents a foreseeable conflict, we build structural measures before launch or we do not launch. If prevention cannot fully neutralise risk without harming your interests, we withdraw rather than proceed.
Management addresses situations that cannot be fully prevented. We strengthen information barriers, change the execution model, apply timing or blackout windows, rebalance books and adjust responsibilities so that no one is unfairly advantaged. We prohibit front-running and any misuse of client information. When liquidity is scarce, we apply neutral, pre-defined allocation and routing rules and keep complete records so that equal treatment can be demonstrated.
Disclosure is used only for residual risk after prevention and management. If a remaining conflict could still matter to you, we will tell you in electronic form before you make a decision. The notice will describe what the conflict is and where it comes from, what we have already done to mitigate it, what residual risk remains and what options you have. We will not use technical language, making sure that everything can be understood even if you are not an expert. If residual risk cannot be reduced to a level consistent with your best interest, we will decline or exit the engagement.
If something goes wrong, we act on the same day. We stop the affected activity, secure the evidence, assess whether any client has been disadvantaged and apply remedies without delay. Remedies can include unwinding or correcting affected transactions where permitted, re-performance on neutral terms, fee waivers or refunds, price adjustments to a documented benchmark, compensation where justified, priority execution where appropriate and organisational changes that prevent a repeat. Where disclosure is needed, we send it before you make any decision that could be affected and we record your acknowledgement.
Your choices are respected. You may ask for more information about a disclosure, you may refuse to proceed with a conflicted service, and you may raise concerns at any time. You also have the right to read Veront’s full Conflicts of Interest Management Policy; upon request through our support channels we will provide an electronic copy, subject only to limited redactions for security-sensitive controls and personal data.
Governance is active. The management body approves and oversees Veront’s conflict of interest policy and bears ultimate responsibility. Day-to-day operation is led by the responsible person for conflicts of interest management. We test the effectiveness of our controls, maintain a central register of cases and review the policy at least annually. We update the website disclosure whenever services or risks change.
You can contact us about conflicts or disclosures at the support addresses on our website. We will acknowledge receipt, explain next steps and keep you informed until resolution.